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Forum Post: roi.exe has stopped working for big record when preview report

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Dear Expert,

 

I have problem and searching all keyword about : roi.exe has stopped working, but still not get the solution till now.

the problem is now :

1. i install microsoft dynamic SL 2011 client, and try a report with big record, when trying to preview report , a message pop up : roi.exe has stopped working

2. when i run the dynamic SL 2011 from another computer (with the same database), i preview the report again and it can be opened (but need take a few minutes to open)

 

is the problem is come at the computer (at number 1 (above))

 

this is the event viewer that i get at the computer :

Faulting application name: ROI.EXE, version: 8.10.30917.0, time stamp: 0x5057a233
Faulting module name: ntdll.dll, version: 6.1.7600.16915, time stamp: 0x4ec49caf
Exception code: 0xc0000005
Fault offset: 0x00051ee3
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12

Any help would be appreciated.

 

BR,

musa


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