We are experiencing this issue in SL 2011. Citrix client installation that multiple users use. I have to resolve it by following these steps:
•Locate the APC folder (C:\Users\User Name\AppData\Roaming\Microsoft Dynamics SL\APC).
•By default the APC folder is hidden due to some security reason. You may need to enable the visibility of hidden files / folders.
•Delete the swimapi.kpr and swimapiex.exd files. These files are responsible for the loading of customizations prior to screen load.
•On launching the customized screen again, these files will be recreated.
We've experienced this in Shippers and Voucher and Adjustment Entry. It recurs every two to four weeks. Sometimes for one user; sometimes for multiple users. We are not making any changes to SL in the interim; this just sporadically pops up. Any ideas on cause? We need to get it resolved permanently. Once I delete the files listed above, the users are fine - until it happens again. So I know it's not a rights issue. Please help. Thanks.