Hello Carolyn,
Thank you for the reply. I ran the select statement and it returned the two APTRAN records that are "stuck".
From there, I updated the batch record to status = H.
I went back into SL and opened the Manual Check Entry screen and the batch did NOT appear on the list.
Upon further review of the SQL table, it appears that the batch number indicated in APTRAN was created in the Payment Selection screen.
I am not able to pull the batch up in this screen either.
Does the source of the batch change your answer?
Is a possible solution to delete those 2 aptran records?
Cordially,
Melanie Miu